Down in south florida, a CBS investigative team set out to determine how easy it is to complain about police behavior. What they found won't shock most of you--of the 38 police stations the team went to, all but 3 refused to give them the forms. What's sweet about this though, is that they were taping. And some of the tapes are priceless in how perfectly they capture the subtle intimidation cops use all the time. Take a look at this video for a sample. It captures Sergeant Peter Schumanich in the act of being a perfect cop.
Sergeant Peter Schumanich
As you watch Sergeant Peter Schumanich's excellent customer service skills please understand that this kind of behavior is ubiquitous. Another little note--when Schumanich was exposed, instead of resigning or apologizing, he sued CBS and went to court to try to get a TRO to preventing the station from airing the video.